1: About this privacy policy
Real Time Strategies is committed to respecting and protecting your privacy. This privacy policy applies to each Real Time Strategies website, event, app and other service (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. The Real Time Strategies company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.
2: Information we collect
The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include:
- Contact details, such as your name, email address, postal address, social media handle and phone number;
- Other account or event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements, and photo;
- Payment information, such as credit or debit card number;
- Comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our exhibitors, visitors, partners and others.
3: Children’s Privacy
We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.
4: Personal information
When you sign up for an event or tournament; you provide personal details to us that may be deemed as personal data. More information regarding how we handle your personal data may be found in our Privacy Policy at https://realtimestrat.com/privacy
5: Access
Individuals whose personal information is covered by this Privacy Policy have the right to access the personal information that RTS maintains about them. Individuals may contact us to correct, amend, limit usage of, or delete such personal information if it is inaccurate. Requests for access, correction, limitation, amendment or deletion should be sent to privacy@realtimestrat.com
6: Sharing of your Information
Depending on the Service provided, we share personal information with:
- Our company groups that have a need to process your information for services we provide.
- Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents,
to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
6: Sharing of your Information
Depending on the Service provided, we share personal information with:
- Our company groups that have a need to process your information for services we provide.
- Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents,
to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
7: Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
8: Grounds for Processing
When we collect from you any personal information within the scope of European data protection laws, we do so:
- where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
- where necessary for our compliance with applicable law or other legal obligation;
- where applicable, with your consent; and/or
- as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described in the “Information We Collect”, ”How We Use Your Information” and “Sharing of Your Information” clauses above, except where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.
9: Security
RTS takes appropriate measures to protect personal information in its possession to ensure a level of security appropriate to the risk of loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures take into account the nature of the personal information and the risks involved in its processing, as well as best practices in the industry for security and data protection.
10: Changes
We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.
11: Contact
RTS commits to resolve complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Policy should first contact RTS at privacy@realtimestrat.com. RTS has a policy of responding to individuals within thirty (30) days of an inquiry or complaint.
